Privacy Policy


Effective Date: 24/06/2025
Last Updated: 24/06/2025

  1. Who We Are

Agility Finance Ltd
Company Number: 11232961
Registered Address: 128 City Road, London, EC1V 2NX Email: dataprotection@agility-finance.co.uk    
Phone: 07870 278797
FCA Firm Reference Number: FRN No: 1029034. ICO number ZA446835.

Agility Finance Ltd is a credit broker and not a lender. We are authorised and regulated by the Financial Conduct Authority.

  1. The Information We Collect

We may collect and process the following types of personal data:

Personal Identification Data

  • Full name
  • Date of birth
  • Gender
  • Marital status
  • Nationality

Contact Information

  • Address
  • Email address
  • Telephone number

Financial and Employment Data

  • Income and expenditure
  • Employment status and employer details
  • Bank account details
  • Credit history

Technical Information

  • IP address
  • Device type and operating system
  • Browser type and usage data (via cookies – see Section 10)

Special Category Data (if applicable)

  • Health or disability information (only where necessary and with your explicit consent)
  1. How We Collect Your Information

We collect personal data in the following ways:

  • When you complete an application or enquiry form on our website
  • Over the phone, email, or via SMS
  • From third parties (e.g., credit reference agencies or introducers)
  • Through cookies and analytics when you use our website
  1. Why We Use Your Data (Lawful Bases)

We process your data for the following purposes and legal bases:

Purpose

Lawful Basis

Assessing your finance application

Contract / Legitimate Interest

Preventing fraud and financial crime

Legal Obligation / Legitimate Interest

Conducting credit checks

Consent / Legitimate Interest

Providing customer service

Contract

Marketing (with your consent)

Consent

Complying with legal and regulatory obligations

Legal Obligation

  1. Credit Reference and Fraud Prevention Agencies

To process your application, we may:

  • Perform a soft or hard credit search using Credit Reference Agencies (CRAs)
  • Share your data with CRAs (e.g., Experian, Equifax, TransUnion)
  • Record any fraudulent activity with Fraud Prevention Agencies (FPAs)

Searches may affect your credit score. You have the right to be informed of which CRAs were used.

  1. Sharing Your Information

We may share your data with:

  • Lenders and financial product providers
  • Credit reference and fraud prevention agencies
  • Our IT and service providers
  • Legal and regulatory authorities (e.g., the FCA, HMRC)
  • Professional advisors (lawyers, auditors)

We do not sell your data.

  1. International Transfers

Your data may be transferred outside the UK/EEA. Where this happens, we ensure appropriate safeguards are in place, such as:

  • Adequacy decisions
  • Standard Contractual Clauses (SCCs)
  1. How Long We Keep Your Data

We keep your personal data only as long as necessary, typically:

  • 6 years after our relationship ends (for legal/regulatory purposes)
  • 10 years for finance applications (where required by lenders or law)
  • Shorter periods for marketing data unless you opt in again
  1. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Complain to the Information Commissioner’s Office (ICO): https://ico.org.uk

To exercise your rights, contact us at dataprotection@agility-finance.co.uk.

  1. Cookies and Website Tracking

We use cookies to:

  • Improve user experience
  • Track site performance
  • Deliver relevant advertising

You can manage cookie preferences in your browser. For full details, see our Cookie Policy.

  1. Marketing

We will only send you marketing communications where:

  • You have opted in (via forms or application process)
  • You are an existing customer (soft opt-in)

You can opt out at any time by clicking “unsubscribe” or emailing us directly.

  1. Automated Decision-Making

We may use automated systems to:

  • Assess your eligibility for products
  • Conduct credit scoring

You have the right to request human intervention and to challenge any decisions made solely by automated means.

  1. Changes to This Privacy Policy

We may update this policy from time to time. When we do, we will:

  • Update the “Effective Date” above
  • Inform you of significant changes via email or our website

Contact Us

If you have any questions or concerns, please contact:

Data Protection Officer
Agility Finance Ltd
Email: dataprotection@agility-finance.co.uk.
Phone: 07870 278797
Postal: 128 City Road, London, EC1V 2NX